## Fundamental Techniques in handling people
1. "If You Want to Gather Honey, Don't Kick Over the Beehive" → **Do not criticise**, do not condemn, do not blame
2. The Big Secret of Dealing with People → Be generous with honest and **sincere compliments**	
3. "He Who Can Do This Has the Whole World with Him. He Who Cannot Walks a Lonely Way" → Arouse in others your **own desire**

## Six Ways to Make People Like You
1. Do This and You'll Be Welcome Anywhere → **Interest in people**
2. A Simple Way to Make a Good First Impression → **SMILE** : )
3. If You Don't Do This, You are Headed for Trouble →**The Names** 
4. An Easy Way to Become a Good Conversationalist → **Active Listening**
5. How to Interest People → **Talk about their interests**
6. How to Make People Like You Instantly → **Make others feel important**

## How to Win People to Your Way of Thinking
1. You Can't Win an Argument → **Don't argue**
2. A Sure Way of Making Enemies and How to Avoid It → **Never call others wrong**
3. If You're Wrong, Admit It → **Self-criticism**
4. A Drop of Honey → **Not venting with words**
5. The Secret of Socrates → **The Yes Technique**
6. The Safety Valve in Handling Complaints → **Let them speak**
7. How to Get Cooperation → **One of their ideas**
8. A Formula That Will Work Wonders for You → **Their point of view**
9. What Everybody Wants → **be understanding with others**
10. An Appeal That Everybody Likes → **Their motivations**
11. The Movies Do It. TV Does It. Why Don't You Do It? → **Dramatise**
12. When Nothing Else Works, Try This → **Stimulate competition** ?

## Be a Leader: How to Change People Without Giving Offense or Arousing Resentment
1. If You Must Find Fault, This Is the Way to Begin → **First praise, then criticism**
2. How to Criticise and Not Be Hated for It → **Criticise without being hated** ?
3. Talk About Your Own Mistakes First → **Self-criticising criticism**
4. No One Likes to Take Orders → **Suggestions instead of orders**
5. Let The Other Person Save Face → **Save their face**
6. How To Spur People On to Success → **The power of praises**
7. Give a Dog a Good Name → ?
8. Make the Fault Seem Easy To Correct → ?
9. Making People Glad to Do What You Want → ?