By Feargus O'Connor Greenwood Solve communication problems 1. **Be kind first, be right later.** Don't try to teach the scared dog a new set of tricks. 2. **You win by not winning.** If your aim is to convince the other person of your position, you have already lost before you open your mouth. Change the objective to them asking you questions or keep them in listening mode 3. **You seed, not succeed.** Don't expect people to change their position overnight... Give them absorption and processing time 4. **Let their virtue get over you.** After they get their energies out, they will listen 5. **Talk to the elephant first.** Dealing with people's emotions is more important than trying to deal with the logical side of the argument 6. **Keep the conversation going.** Don't tell them they're saying stupid things, use the Zen philosophy to keep young: *"is that so?"* this way we keep them in listening mode, out of combat mode... 7. **Out of combat mode.** *"I'm not trying to convince you of anything, I'm just trying to show you the doors of possibilities, it's up to you if you want to go through them"* 8. **Questions over statements.** 9. **People slide from A to Z, they don't jump from A to Z.** Be gentle, look at where people are and then trace a breadcrumb trail 10. **Facts don't change minds, friends do**. It's about the feeling of the other person in order to let then absorb the information https://open.spotify.com/episode/7EjQhQmZwDPC4HGfZFoJyp?si=PdkCaKdsQIaiOmR1RWmzoQ&utm_source=copy-link